配送ポリシー
Order Processing All orders are processed within 1-3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.
Shipping Origins Our products are shipped from warehouses located in China or Japan, depending on stock availability.
Estimated Delivery Times Once your order has been dispatched, estimated delivery times are as follows:
| Destination | Estimated Delivery Time |
|---|---|
| United States | 10–18 business days |
| Japan | 3–5 business days |
| Hong Kong, Singapore, Malaysia, Philippines, Australia | 7–10 business days |
Please note that delivery times are estimates and may vary due to customs clearance, carrier delays, or other factors beyond our control.
Shipping Costs Shipping costs are calculated at checkout based on your location and order weight.
Customs and Import Duties International orders may be subject to customs fees, import duties, or taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.
Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to monitor your shipment status.
Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at pixiecurioas@gmail.com and we will investigate the issue promptly.