FAQ
Frequently Asked Questions
Find quick answers about Pixie Curio DIY book nook and miniature house kits, including assembly, shipping to the United States and Canada, tracking, missing-parts support, free shipping over $20, and secure payment options.
Do I need experience to build a Pixie Curio kit?
No special experience is required for most kits. Pieces are pre-cut and the instructions guide you step by step. If this is your first DIY miniature kit, we recommend setting aside a calm weekend and enjoying the build slowly.
How long does assembly usually take?
Assembly time varies by kit and detail level. Many DIY book nook and miniature house kits take several relaxing hours, often across one or two evenings or a slow weekend.
What is included in the kit?
Each product page lists what is included. Most kits include wooden pieces, paper accessories, LED lighting parts, and illustrated instructions. Batteries, glue, or basic tools may vary by kit, so please check the product details before ordering.
Does the LED light need batteries?
Many kits use small battery-powered LED parts, but the exact setup can vary by product. Please check the product description for battery and light details before purchase.
What if a piece is missing or damaged?
Contact us with your order number and a clear photo of the missing or damaged part. We will help with free missing-parts support whenever possible.
How long does shipping take?
Orders are normally prepared within 1–3 business days. Estimated delivery to the United States and Canada is 7–12 business days after dispatch, with tracking included.
Do you offer free shipping?
Yes. United States and Canada orders over $20 receive Free Tracked Shipping. Orders under $20 use Tracked Shipping at $10.
How do I track my order?
After your order ships, you will receive a confirmation email with a tracking number. Tracking may take 2–5 business days to show its first update.
What payment methods do you accept?
We support secure checkout with PayPal and major credit cards, including Visa, Mastercard, American Express, and Discover when available.
Can I send a kit as a gift?
Yes. Pixie Curio kits make thoughtful gifts for DIY lovers, book lovers, craft lovers, and anyone who enjoys cozy hands-on creative projects.
Visit our Contact Us page or email pixiecurioas@gmail.com. For order questions, please include your order number and the email used at checkout.