Shipping Policy
We ship Pixie Curio orders from fulfillment locations in China or Japan, depending on product availability and destination.
Processing Time
Orders are normally prepared within 1–3 business days. You will receive a shipping confirmation with tracking information after dispatch.
Estimated Delivery Times
- Japan: 3–5 business days
- United States and Canada: 10–18 business days
- Hong Kong, Singapore, Malaysia, Philippines, and Australia: 7–10 business days
- Other destinations: 10–20 business days
Delivery estimates begin after dispatch and may be affected by customs, local carriers, holidays, or severe weather.
Shipping Costs and Customs
Available shipping methods and costs are shown at checkout. Import duties, taxes, or customs fees charged by the destination country are the customer’s responsibility.
Need Help?
If tracking has not updated or your order is delayed beyond the estimate, contact pixiecurioas@gmail.com with your order number. We usually reply within 1–2 business days.